The Purchase Conditions govern the
use of this online store and the purchasing procedure employed by users. In
this section, you will find all the necessary information on the steps which
the user must follow in order make a purchase, terms and conditions, returns
policy, etc.Delivery terms
Spain, The standard delivery takes 4-5 work days from the date of purchase. (CORREOS)
European countries. The standard delivery takes 7-10 work days from the date of purchase. (CORREOS)
Rest of the world. The standard delivery takes 10-20 work days from the date of purchase. (CORREOS)
Popelín will send the order within a
maximum 72 hour period following order confirmation by the customer. Payment methods
Popelín accepts two methods of payment.1.
With PAYPAL. You can pay by credit card without a PayPal account.2.
By BANK TRANSFER. Once the order has been confirmed, the customer will receive an e-mail with an account number into which payment will need to be made. Deliveries will not take place until the transfer has been confirmed. Shipping cost
Standard Spain Shipping: 4,90€ FREE
domestic shipping on all orders over 100€
Standar European Countries 9,90€ FREE
international standard shipping on all orders over 150€
Rest of the world (correos): 14,90€ FREE
international standard shipping on all orders over 200€Deliveries1. Deliveries are understood to be the arrival of articles at the
home or address indicated by the customer during the purchasing process.
2. Deliveries will neither be received nor made on Sundays and official
holidays.3. An order will be considered delivered when the delivery company
hands over the package or packages to the customer and the latter signs the
delivery note. It is the customer’s responsibility to check the condition
of the merchandise on delivery and indicate any problems on the delivery
reception note.4. Popelín will not be held responsible for delays in deliveries
caused by the courier service.5. The company will not be held responsible if delivery times are
prolonged as a result of events of force majeure and neither will it be held
responsible if delivery addresses are incomplete or incorrect.
We are unable to redirect orders once items have been dispatched.
Delivery times are provided as guidelines only, and do not take into account possible delays due to destination customs clearance.Delivery charges
Delivery charges are calculated automatically when placing an order. The
following Conditions apply:1. Deliveries will be made using a courier service.
charges include, in all cases, Added Value Tax (IVA) but no other taxes, fees, tariffs
If, for whatever reason, the purchaser is not satisfied with the goods, a
returns policy may apply. To this end, the customer has a time frame of seven
(7) days from reception of the goods and must inform Popelín by sending an
e-mail to firstname.lastname@example.org
We will not
responsible for the charges incurred when returning a purchase. Returns will
only be accepted where the item being returned is in perfect condition and in
the original packaging. Where returns are made for reasons which are not
attributable to Popelín, the purchaser will be held responsible for all costs
generated as a result of the return. Changes in size, colour or any other
characteristic are not considered attributable reasons whether this is a result
of a change of customer opinion or due to a customer error when making the
Where licit products with defects are returned, Popelín will cover delivery
charges as long as the purchaser informs Popelín of this on reception of the item.
The purchaser may opt to exchange the product or request refund of the amount
paid. This will be carried out within a maximum time frame of 15 business days
following reception of the product in our offices.
Purchased items that are no longer available on the online shop may not be returned.