• Purchase conditions
    The Purchase Conditions govern the use of this online store and the purchasing procedure employed by users. In this section, you will find all the necessary information on the steps which the user must follow in order make a purchase, terms and conditions, returns policy, etc.
    Delivery terms
    Spain, The standard delivery takes 4-5 work days from the date of purchase. (CORREOS)
    European countries. The standard delivery takes 7-10 work days from the date of purchase. (CORREOS)
    Rest of the world. The standard delivery takes 10-20 work days from the date of purchase. (CORREOS)
    Popelín will send the order within a maximum 72 hour period following order confirmation by the customer. 
    Payment methods
    Popelín accepts two methods of payment.
    1. Credit Card
    2. With PAYPAL. You can pay by credit card without a PayPal account.
    2. By BANK TRANSFER. Once the order has been confirmed, the customer will receive an e-mail with an account number into which payment will need to be made. Deliveries will not take place until the transfer has been confirmed. 
    Shipping cost 
    Standard Spain Shipping: 4,90€ FREE domestic shipping on all orders over 100€
    Standar European Countries 9,90€ FREE international standard shipping on all orders over 150€
    Rest of the world (correos): 14,90€ FREE international standard shipping on all orders over 200€
    Deliveries
    1. Deliveries are understood to be the arrival of articles at the home or address indicated by the customer during the purchasing process.
    2. Deliveries will neither be received nor made on Sundays and official holidays.
    3. An order will be considered delivered when the delivery company hands over the package or packages to the customer and the latter signs the delivery note. It is the customer’s responsibility to check the condition of the merchandise on delivery and indicate any problems on the delivery reception note.
    4. Popelín will not be held responsible for delays in deliveries caused by the courier service.
    5. The company will not be held responsible if delivery times are prolonged as a result of events of force majeure and neither will it be held responsible if delivery addresses are incomplete or incorrect.
    Important information
    We are unable to redirect orders once items have been dispatched.
    Delivery times are provided as guidelines only, and do not take into account possible delays due to destination customs clearance.
    Delivery charges
    Delivery charges are calculated automatically when placing an order. The following Conditions apply:
    1. Deliveries will be made using a courier service.
    Delivery charges include, in all cases, Added Value Tax (IVA) but no other taxes, fees, tariffs or charges.
    Returns
    If, for whatever reason, the purchaser is not satisfied with the goods, a returns policy may apply. To this end, the customer has a time frame of seven (7) days from reception of the goods and must inform Popelín by sending an e-mail to info@modainfantilpopelin.com
    We will not responsible for the charges incurred when returning a purchase. Returns will only be accepted where the item being returned is in perfect condition and in the original packaging. Where returns are made for reasons which are not attributable to Popelín, the purchaser will be held responsible for all costs generated as a result of the return. Changes in size, colour or any other characteristic are not considered attributable reasons whether this is a result of a change of customer opinion or due to a customer error when making the purchase.
    Where licit products with defects are returned, Popelín will cover delivery charges as long as the purchaser informs Popelín of this on reception of the item. The purchaser may opt to exchange the product or request refund of the amount paid. This will be carried out within a maximum time frame of 15 business days following reception of the product in our offices.
    Purchased items that are no longer available on the online shop may not be returned.

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